Cancellation & Refund Policy

 

As all our books are custom-made, we do not accept returns unless there is a defect   or printing error, if the book is delivered in a damaged condition, you can request  for a free replacement.

If you receive a damaged or incorrect item, please contact us within 3 days of delivery with supporting photos.

An order can be cancelled within 1 hour after placing it by sending us an email on support@luminanttales.com and we shall refund the full amount paid in such cases.

Refunds will take a maximum of 7 working days to process at our end. There might be additional time taken by your source account to reflect the credit. In case you do not get the refund amount even after 14 working days, you can contact us at support@luminanttales.com